Artifact Lifecycle Discovery

Artifact-centric modeling is a promising approach for modeling business processes based on the so-called business artifacts - key entities driving the company's operations and whose lifecycles define the overall business process. While artifact-centric modeling shows significant advantages, the overwhelming majority of existing process mining methods cannot be applied (directly) as they are tailored to discover monolithic process models. This paper addresses the problem by proposing a chain of methods that can be applied to discover artifact lifecycle models in Guard-Stage-Milestone notation. We decompose the problem in such a way that a wide range of existing (non-artifact-centric) process discovery and analysis methods can be reused in a flexible manner. The methods presented in this paper are implemented as software plug-ins for ProM, a generic open-source framework and architecture for implementing process mining tools

A Programming Language for Web Service Development

There is now widespread acceptance of Web services and service-oriented architectures. But despite the agreement on key Web services standards there remain many challenges. Programming environments based on WSDL support go some way to facilitating Web service development. However Web services fundamentally rely on XML and Schema, not on contemporary programming language type systems such as those of Java or .NET. Moreover, Web services are based on a messaging paradigm and hence bring forward the traditional problems of messaging systems including concurrency control and message correlation. It is easy to write simple synchronous Web services using traditional programming languages; however more realistic scenarios are surprisingly difficult to implement. To alleviate these issues we propose a programming language which directly supports Web service development. The language leverages XQuery for native XML processing, supports implicit message correlation and has high level join calculus-style concurrency control. We illustrate the features of the language through a motivating example

The 3DMA Middleware for Mobile Applications

Mobile devices have received much research interest in re- cent years. Mobility raises new issues such as more dynamic context, limited computing resources, and frequent disconnections. To handle these issues, we propose a middleware, called 3DMA, which introduces three requirements, 1) distribution, 2) decoupling and 3) decomposition. 3DMA uses a space based middleware approach combined with a set of workers which are able to act on the users behalf either to reduce load on the mobile device, or to support disconnected behavior. In order to demonstrate aspects of the middleware architecture we consider the development of a commonly used mobile application

TEMPOS: A Platform for Developing Temporal Applications on Top of Object DBMS

This paper presents TEMPOS: a set of models and languages supporting the manipulation of temporal data on top of object DBMS. The proposed models exploit object-oriented technology to meet some important, yet traditionally neglected design criteria related to legacy code migration and representation independence. Two complementary ways for accessing temporal data are offered: a query language and a visual browser. The query language, namely TempOQL, is an extension of OQL supporting the manipulation of histories regardless of their representations, through fully composable functional operators. The visual browser offers operators that facilitate several time-related interactive navigation tasks, such as studying a snapshot of a collection of objects at a given instant, or detecting and examining changes within temporal attributes and relationships. TEMPOS models and languages have been formalized both at the syntactical and the semantical level and have been implemented on top of an object DBMS. The suitability of the proposals with regard to applications' requirements has been validated through concrete case studies

ON THE EFFECT OF MIXING TEXT AND DIAGRAMS ON BUSINESS PROCESS MODEL USE

A picture is worth a thousand words, but a few words can greatly enhance a picture. It is common to find textual and diagrammatic components complement each other in enterprise models in general, and business process models in particular. Previous work has considered the question of the relative understandability of diagrammatic versus textual representations of process models for different types of users. However, the effect of combining textual and diagrammatic components on the actual use of process models has to the best of our knowledge not been considered. This paper addresses the question of how the mix of diagrammatic and textual components in business process models affects their sustained use. This question is approached via a case study in a telecommunications company where models with different mixtures of text and diagrams have been collected over time. The study shows that models, in which the ordering relations between tasks are captured in diagrammatic form, while the details of each task are captured in textual form, are more likely to be used on a sustained basis

Prescriptive Process Monitoring Under Resource Constraints: A Reinforcement Learning Approach

Prescriptive process monitoring methods seek to optimize the performance of business processes by triggering interventions at runtime, thereby increasing the probability of positive case outcomes. These interventions are triggered according to an intervention policy. Reinforcement learning has been put forward as an approach to learning intervention policies through trial and error. Existing approaches in this space assume that the number of resources available to perform interventions in a process is unlimited, an unrealistic assumption in practice. This paper argues that, in the presence of resource constraints, a key dilemma in the field of prescriptive process monitoring is to trigger interventions based not only on predictions of their necessity, timeliness, or effect but also on the uncertainty of these predictions and the level of resource utilization. Indeed, committing scarce resources to an intervention when the necessity or effects of this intervention are highly uncertain may intuitively lead to suboptimal intervention effects. Accordingly, the paper proposes a reinforcement learning approach for prescriptive process monitoring that leverages conformal prediction techniques to consider the uncertainty of the predictions upon which an intervention decision is based. An evaluation using real-life datasets demonstrates that explicitly modeling uncertainty using conformal predictions helps reinforcement learning agents converge towards policies with higher net intervention gai

Clustering-Based Predictive Process Monitoring

Business process enactment is generally supported by information systems that record data about process executions, which can be extracted as event logs. Predictive process monitoring is concerned with exploiting such event logs to predict how running (uncompleted) cases will unfold up to their completion. In this paper, we propose a predictive process monitoring framework for estimating the probability that a given predicate will be fulfilled upon completion of a running case. The predicate can be, for example, a temporal logic constraint or a time constraint, or any predicate that can be evaluated over a completed trace. The framework takes into account both the sequence of events observed in the current trace, as well as data attributes associated to these events. The prediction problem is approached in two phases. First, prefixes of previous traces are clustered according to control flow information. Secondly, a classifier is built for each cluster using event data to discriminate between fulfillments and violations. At runtime, a prediction is made on a running case by mapping it to a cluster and applying the corresponding classifier. The framework has been implemented in the ProM toolset and validated on a log pertaining to the treatment of cancer patients in a large hospital